General FAQ’s
About Physical Therapy:
What is physical therapy?
Physical therapy is a healthcare service that helps individuals recover, improve, or maintain physical function through exercises, manual therapy, and other techniques.
Who can benefit from physical therapy?
Anyone experiencing pain, movement limitations, or recovery from surgery or injury can benefit from physical therapy, regardless of age.
Getting Started:
Do I need a referral from my doctor to start physical therapy?
In the state of Illinois, patients have direct access to Physical Therapy services without needing a prescription or referral from a Physician, unless you have Medicare. Medicare beneficiaries continue to need a referral, and your plan of care needs to be signed by your referring Physician. Worker’s compensation patients require a referral and prior authorization for Physical Therapy services.
What should I expect during my first appointment?
Your first session will include an evaluation of your condition, a discussion of your goals, and a personalized treatment plan.
Treatment Details:
How long does each session last?
Sessions typically last 45 minutes to 1 hour, but this can vary based on your treatment needs.
How many sessions will I need?
The number of sessions depends on your specific condition and progress. Your therapist will provide a recommended treatment plan.
What should I wear to my physical therapy sessions?
Wear comfortable, loose-fitting clothes that allow you to move freely, such as athletic wear
How can I prepare for my first physical therapy session?
Bring your ID, insurance information, and any relevant medical records. Wear comfortable clothing and be ready to discuss your symptoms and goals.
What conditions do you treat?
We treat a wide range of conditions, including musculoskeletal pain, sports injuries, post-surgery recovery, and chronic conditions like arthritis.
What types of therapies do you offer?
Our services include manual therapy, therapeutic exercises, functional training, dry needling, electrotherapy, ultrasound, and more, tailored to each patient’s needs.
Do you provide post-surgery rehabilitation?
Yes, we offer comprehensive rehabilitation programs to help patients recover strength, mobility, and function after surgery.
Can physical therapy help with chronic pain?
Yes, physical therapy can effectively manage and reduce chronic pain by addressing the root cause and improving movements.
Do you offer specialized programs for athletes?
Yes, we have sports-specific rehabilitation programs to help athletes recover and improve their performance.
Do you have treatment options for children or older adults?
Yes, our therapists are trained to address the unique orthopedic needs of pediatric and geriatric patients
Insurance and Payments:
Do you accept insurance, and which plans are accepted?
Please contact us or check our website for a list of accepted providers.
How much does a physical therapy session cost without insurance?
Costs vary based on the treatment plan. Please contact us for specific pricing details.
Do you offer payment plans or financial assistance?
Yes, we provide flexible payment options and can discuss financial arrangements based on individual needs.
How can I verify if my insurance covers physical therapy?
Contact your insurance provider, or we can assist you with verifying your coverage before your first appointment.
What payment methods do you accept?
We accept cash, credit cards, and most major health insurance plans.
Appointment and Scheduling:
How can I schedule an appointment?
You can schedule an appointment by calling our office or emailing us
What is your cancellation policy?
We request a 24-hour notice for cancellations to avoid a fee. Please contact us if you need to reschedule.
Do you offer same-day or emergency appointments?
Yes, we do our best to accommodate urgent needs. Please call us for availability.